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Product Return Form

DNRS LIFE IMPROVEMENT GUARANTEE:

If, after six consecutive months of daily neuroplasticity training with the Dynamic Neural Retraining System (DNRS) program, you have received no value from our instructional video program, we will issue a full refund (less shipping, handling, and 15% return fee). 

Before requesting a refund, we highly recommend that you reach out to receive support, either from our DNRS certified coaches, or a Living DNRS group class. Learning to successfully implement neuroplasticity training— or anything new— can be confusing and frustrating at times, especially if you are doing it completely on your own. This is why DNRS has created interactive support options to assist you in your recovery process. We sincerely want you to succeed in your efforts to retrain your brain, regain your health, and reclaim your life.

Products will be accepted for refund only if: (a) returned items include all of the product components (b) product return form has been completed and submitted (c) product return is after six months from date of purchase and within one year (365 days) of purchase date. If you have purchased the DVD series, DVDs should be returned in their original case, along with the printed student manual and transcript, if purchased.* If you would like to receive a refund, please contact us and we will provide you with detailed instructions and a product return form. Please note that we do not replace lost or stolen products, or ones that have been damaged while in your care.

* The book “Wired for Healing” is not eligible for a refund. 

Please review and complete the following information and click the submit button upon completion.

How To Return Merchandise

14-Hour DVD Packages:
As per our DNRS Life Improvement Guarantee, please return the DVDs in their original case – along with the Student Manual – to the address below. Once we have received your returned product, you will receive your product refund less shipping and handling and a 15% return fee.

Online Course Packages:
As per our DNRS Life Improvement Guarantee, please complete and submit the product return form below. Once we have received your returned product, you will receive your product refund less shipping and handling and a 15% return fee.

Please send any return merchandise via regular postal service (ex: USPS, Canada Post). We strongly advise providing a shipment tracking number for your return. Return shipping charges are the responsibility of the customer – No CODs.

Dynamic Neural Retraining System
Returns Department, Unit D
807 Airport Access Road
Traverse City, MI
USA 49686

Products will be accepted for refund only if:

(a) Returned items include all of the product components
(b) Product Return Form has been completed and submitted
(c) Product return form has not been submitted before six months from the date of purchase and after within one year (365 days) of purchase date
(d) Product is returned after six months from the date of purchase and within one year (365 days) of purchase date
(e) All product returns are subject to a 15% return fee.

Please allow 2-4 weeks for completion of refund upon receipt of your return.

*Note: submitting the product return form only is not considered a returned product. Both the product return form and receipt of returned purchased product(s) must be returned between six months and within one year (365 days) from purchase date. The book “Wired for Healing” is non-refundable*

Product Return Form

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Add the optional printed materials package and receive a FREE copy of “Wired for Healing” — start the DNRS™ program today.

Purchase the DNRS™ online instructional video program and the printed materials package and receive ‘Wired for Healing’ for FREE!

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